FAQs

Our priorities are for the vehicles to be clean, mechanically reliable, safe and have working AC. The vehicles are older (2007-2012), so they are not perfect. We would like you to know this upfront, so you have time to look for other options if you are not comfortable with driving an older vehicle.

Visit https://www.babarentalshawaii.com/reservations or read steps below: Option 1 - Submit "Get Quote" on the top right of these page or Option 2- Step #1 Call or text (702) 550-8705 or e-mail babarentals@gmail.com with: A) Start/end dates & pickup/drop-off times B) State if you are above/under 25 years old (If under, please let us know your exact age) C) Confirm if you have full coverage auto insurance (collision/comprehensive deductible of $1000 or less). Step #2: E-mail your personal auto's insurance policy (not the insurance card) binder/declaration/verification of insurance (PDF format - not screenshots) of your coverages* to babarentals@gmail.com. Insurance must include: A) Names of all drivers of the rental vehicle B) Effective policy dates C) Collision and comprehensive coverage deductible between $0-1000 * If you are on your family's policy, you must be listed as a household driver Step #3: Send your $60 deposit (See #4 for forms of payment). The deposit is separate than your rental fees. It guarantees you the quoted rate, a vehicle during your time frame & will be refunded if you follow the contract's terms which you sign upon pickup. Please ensure that your plans are firm. ***We do not refund the deposit*** if your reservation is canceled prior to the start date.

We are located on Oahu; however, we subscribe to a Google service that does not offer 808 area codes. The service allows us to have one central mobile number that routes to our team for speedy & streamlined communication with you. We do have a landline office number that you reach us at as well which is 808-744-1520.

We only have Nissan Versas. All our Nissan Versas are 4-door, compact sized vehicles. They are older models and on average a 2009 year model. All vehicles are automatic transmission. Our vehicles are all basic models with no backup camera, bluetooth, etc.

We have been around for a while. Over the years we had made great relationships (the Hawai'i way) and we are happy to help you with whatever your situation demands. Here are examples of places we can help you with: - Childcare referrals (expedite your admission) - TLA Hotel recommendations/Waikiki Parking Tips - Auto parts store discounts to repair your vehicle - Auto mechanic referrals - Car detailing discounts - Transportation discounts - Realtor/Property Management referrals

We can deliver to various locations for an additional fee. Please inquire and we can try out best to accommodate!

Our daily rates fluctuate. Please inquire for our daily rates. You cannot lock in a rate/quote without a deposit. Quotes go in 24-hour periods. For example, one week is Monday 8 A.M. to the following Monday at 8 A.M. If you wish to return later on your end date, it would be an extra day's fee.

No. We cannot guarantee the exact vehicle you will receive. We only carry Nissan Versas but some are hatchback and some are sedans. We cannot guarantee which version you will receive. .The average year is 2010.

If you have a reservation, you will be issued a reservation number. If you do not have a reservation number, you have only made an inquiry for a quote.

We highly recommend you use a credit card that provides additional car rental coverage on top of your auto insurance policy. We accept all major credit cards. Payments are secured by EMV, encryption, tokenization and are PCI DSS compliant. Please reach out to us for a secure link to place the deposit upon reading these FAQs. *Full payment is due upon pickup of the vehicle.

Reservations are counted in 24-hour periods. You must drop off the vehicle at the same time as pickup to avoid an extra day's charge. For example, if you rent a vehicle for a week and picked up a vehicle on Monday at 11 A.M., the car is due back the following Monday no later than 11 A.M.

We are co-located with AMVETS (American Veterans) Hawaii at 5001 Iroquois Ave, Ewa Beach, HI 96706. ***We are by appointment only*** If you show up without a reservation number, there may be nobody present to help you. In addition, you need proof of full coverage insurance with sufficient coverage. If you do not have that, you risk being turned away. Please call us before heading over. Independent transportation providers provide discounts to our customers to bring you to our location. Please reach out for more information. If you plan to take the bus, please let us now and we can try our best to pick you up at the nearest bus stop. ​

Yes, but you must check with your insurance agent as most insurances will not cover a rental than 30 days. They require you end and start a new reservation/contract every 30 days. We can accommodate if that is the case.